Production Support Analyst (pennington Or Charlotte)

Production Support Analyst (Pennington or Charlotte)

Our client, a leading organization in the financial industry, is seeking a dedicated and skilled Production Support Analyst to join their dynamic team. As a Production Support Analyst, you will play a vital role in maintaining the stability and performance of critical risk analytics applications. The ideal candidate will demonstrate excellent problem-solving skills, proactive communication, and a collaborative mindset, ensuring seamless support and continuous improvement within the organization.

What's the Job?

• Provide comprehensive support for the Global Risk Analytics Suite Applications, ensuring system availability and optimal performance.
• Monitor application health, conduct system checks, and troubleshoot issues to minimize downtime and impact on business operations.
• Collaborate closely with risk managers, application developers, DBAs, SAs, and other technology partners to resolve technical challenges.
• Document technical details and support procedures to facilitate knowledge sharing and meet audit requirements.
• Follow established production processes and guidelines, adhering to incident, problem, and change management protocols.

What's Needed?

• 5-7 years of experience in application support within a similar environment, preferably in the financial or risk industry.
• Hands-on experience supporting client applications and engaging with business users and technical teams.
• Strong knowledge of supporting heterogeneous environments with Java, UNIX Shell scripts, Python, and JSS.
• Proficiency in UNIX and Windows operating systems, with experience in managing large databases such as Oracle or Hadoop.
• Experience with Autosys automation, Spectrum Grid, and Trino SQL Query Engine is highly desirable.

What's in it for me?

• Opportunity to work in a collaborative and innovative environment supporting critical risk applications.
• Engagement with a diverse team of professionals committed to excellence and continuous learning.
• Chance to develop your skills in advanced technologies and production support disciplines.
• Work with a reputable organization that values integrity, inclusion, and professional growth.
• Competitive support for your career advancement and technical expertise.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.