Product Manager – Productivity Services

Product Manager Of Productivity Services

The product manager of productivity services is responsible for overseeing and driving the success of the company’s service offerings. This position combines deep product knowledge with strategic oversight and cross-functional collaboration to enhance offering performance, meet market demands, and support overall business objectives. Location: Fort Mill, South Carolina or Charlotte, NC. Work Schedule: Hybrid (3 days onsite/2 days remote) - Note: For the first 90 days, new hires must be prepared to work 100% onsite M-F.

Ideal Candidate

Experience managing services, lifecycle management, NPI projects, related initiatives, and leading cross-functional teams. Technical knowledge related to services offering development, business process development, and introduction processes. Ability to interpret market data and translate it into actionable strategies. Ability to collaborate effectively with cross-functional teams and external stakeholders. Proficiency with project management and offering management tools. Proactive approach to addressing and resolving issues.

Key Responsibilities

NPI and related initiatives management: Lead or supervise new offering introduction process. Coordinate with cross-functional teams to ensure the timely and successful launch of new products. Strategic planning: Support strategies for new product introductions that align with market needs and business goals. Provide insights and recommendations based on market research and competitive analysis. Cross-functional coordination: Collaborate with R&D, operations, marketing, sales, and supply chain teams to ensure alignment and integration of new products. Facilitate effective communication and resolve any issues that arise. Technical expertise: Provide technical support and guidance throughout the NPI process. Address complex technical issues and ensure that new products meet quality and performance standards. Offering validation: Support product testing and validation activities to ensure compliance with specifications and regulatory requirements. Identify and address any issues that arise during testing. Market readiness: Collaborate with marketing and sales teams to ensure that new products are well-positioned in the market and supported with appropriate training and materials. Documentation and reporting: Maintain comprehensive documentation related to new product introductions. Prepare and present reports on project status, performance metrics, and strategic recommendations. Customer and stakeholder engagement: Engage with customers and stakeholders to gather feedback on new products. Utilize feedback to drive product improvements and enhance customer satisfaction. Issue resolution: Proactively identify potential issues during the NPI phase and develop solutions to address them. Implement strategies to prevent future issues and ensure a smooth product launch. Travel up to 20%.

Benefits of working for Honeywell: In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized medical, dental, vision, and life insurance; short-term and long-term disability; 401(k) match, flexible spending accounts, health savings accounts, EAP, and educational assistance; parental leave, paid time off (for vacation, personal business, sick time, and parental leave), and 12 paid holidays.

Responsibilities must haves: 4+ years of experience in services and lifecycle management, new product introduction, or a related role. Strong thoughtful and problem-solving skills. Excellent strategic thinking and decision-making abilities. Proven track record of successfully developing and launching offerings. Ability to influence and negotiate with stakeholders at all levels. Excellent communication and people-oriented skills. We value: connected software solutions; lifecycle management experience; connected services; bachelor’s degree in business, engineering, or related field; experience in a global organization; experience in guiding offering management teams; strong thoughtful and market research skills; ability to adapt to a fast-paced and changing environment.

About Honeywell: Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.