Patient Services Coordinator IV

Patient Services Coordinator IV

Be the Heartbeat of Exceptional Care at Novant Health Position: Patient Services Coordinator IV Location: Winston-Salem, NC Department: Brain & Spine Clinic Employment Type: Full Time, M-F 8:00a-5:00p/No Weekends/No Holidays At Novant Health, we believe that remarkable care starts with remarkable people. As a Patient Services Coordinator IV, you'll play a pivotal role in ensuring our patients receive seamless, compassionate, and efficient care from the moment they walk through our doors.

What You'll Do:

• Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues.
• Scheduling and authorizations
• Coordinate patient appointments, referrals, and follow-ups to ensure seamless care delivery.
• Foster a welcoming environment, making every patient feel valued and heard.
• Manage patient records, insurance information, and billing processes with accuracy and confidentiality.
• Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication.

What We're Looking For:

• High School Diploma or GED.
• Minimum of 3 years' experience in a medical office setting REQUIRED. Other related experience may be considered in lieu of medical office experience.
• Proficiency in EPIC systems and understanding of CPT and ICD9-CM coding.
• Strong organizational, problem-solving, and communication skills.
• Ability to adapt to changing priorities and work collaboratively in a diverse team.

Why Join Novant Health?

• Be part of a diverse and inclusive team committed to delivering exceptional care.
• Access to career advancement opportunities and continuous learning.
• Benefit from our tuition reimbursement and loan forgiveness programs.
• Contribute to a culture that values teamwork, community involvement, and the principle of "First Do No Harm".

Join us in making a difference in the lives of our patients and the community. Your dedication and compassion can shape the future of healthcare.