Operations Support Staff

Job Title

Primary Function: Provide support to OTR, short haul, local drivers and entire customer base. Maintain facilities including light housekeeping after hours.

Essential Position Responsibilities:

• Assist with driver and customer issues promptly and courteously
• Knowledge of company policies and procedures to promote safety among driving staff
• Help direct flow of empty equipment to satisfy customer needs
• Perform general housekeeping duties when needed
• Issue EFS checks when needed
• Execute procedures in reference to vehicle accidents and on the job injuries
• Help drivers with directions when needed
• Monitor late deliveries and communicate any and all issues to customers
• Perform other duties as assigned

Required Skills and Abilities:

• Strong communication skills
• Computer proficient
• Ability to organize and prioritize multiple tasks
• Ability to work a flexible schedule
• Strong problem solving ability and customer service oriented

Education and Experience:

• High school diploma or GED is required; 2-Year degree or Bachelors degree preferred
• Business and/or Transportation experience considered

Physical Requirements:

• Prolonged periods sitting and standing at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Cargo Transporters, Inc. is an Equal Opportunity Employer