NA SMB Expansion Account Executive

Expansion Account Executive

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. Expansion Account Executives (AEs) lead the strategic business growth for current Lucidchart and Lucidspark customers across their assigned territories. Post prospect qualification, AEs will work directly with existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work to ensure renewals, drive expansion and continual customer engagement. Responsibilities include effectively closing business, prospecting, and building personal relationships with existing book of accounts. Provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid Suite adoption. Display a strong "out of the box" thinking approach to improve best practices around outbound prospecting and pipeline generation. Create and maintain reliable forecasts that create transparency between your pipeline and the management team. Become an expert in demonstrating the value of the Lucid Suite, understanding the target market and personas. Develop a mentality of teamwork over ego seeking opportunities to help others and lead out critical initiatives. Meet team standards around activity, accountability, and internal cross-functional SLAs. Other duties as assigned. Requirements include 1-3 years relevant sales experience (preferably in SaaS/tech), at least 1 year of closing experience, outstanding written and verbal communication skills. This role requires that you work out of our South Jordan, UT office two days per week on Tuesday and Thursday. Preferred qualifications include experience with Salesforce or similar CRM, experience in closing business (as an Account Executive, or similar role), experience in building personal relationships and expanding existing book of accounts (as an Account Manager, or similar role), experience with software sales (prospecting & closing), maintains clean Salesforce hygiene, ability to manage a large number of prospects and opportunities simultaneously, experience with Sales Loft or similar workflow software, skilled in selling a product against direct and indirect competitors, BA/BS degree or equivalent. We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.