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Medical Front Office - Patient Service Specialist

Manage patient check-in, scheduling, and insurance verification processes efficiently
Clayton, North Carolina, United States
Entry Level
2 days ago
North Carolina Staffing

North Carolina Staffing

A government-affiliated organization providing workforce solutions and staffing services within the state of North Carolina.

1075 Similar Jobs at North Carolina Staffing

Patient Service Specialist

When patients enter our outpatient physical therapy center in Clayton, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Responsibilities:

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
  • Schedule patient appointments in person and via phone
  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications:

Minimum Qualifications:

  • High School Diploma or GED
  • Healthcare experience

Preferred Qualifications:

  • Insurance Verification Experience

Equal Opportunity Employer/including Disabled/Veterans

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Medical Front Office - Patient Service Specialist
Clayton, North Carolina, United States
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About North Carolina Staffing
A government-affiliated organization providing workforce solutions and staffing services within the state of North Carolina.