Mail Room Operations Assistant

Mail Room Operations Assistant

The Full-Time Mail Operations Assistant is a position within the line of operations of C&W Services. The incumbent is responsible for performing the day-to-day and periodic activities in assigned work areas. Basic responsibilities may include any combination of the following:

• Complete daily Print Job requests that are submitted through ticketing system
• Install/remove printing equipment on site
• Delivering all Post Office Mail using guidelines provided
• Perform Preventive Maintenance on assigned printing equipment using guidelines provided
• Document all requests and incidents in Database system used on site
• Troubleshoot and fix printing equipment issues that are reported through ticketing system
• Assists in training users how to use printing equipment as directed
• Notify printing support company of equipment that require a trained Specialist to come out and fix issues
• Program, Change, and Edit features associated to printing equipment on site
• Notifies management about problems or opportunities that affect service to the client
• Assist in delivering paper request to multiple locations that are submitted through ticketing system

Requirements (Knowledge, Skills, Abilities, and Education and/or Experience):

• Knowledge of Microsoft Office Programs (Word, Excel, Publisher, PowerPoint, etc)
• Ability to troubleshoot computer system
• Must be able to take direction, to work with minimal supervision, and to function cooperatively as part of a team
• Ability to lift 50LB.
• Required to complete work orders assigned by Lead/Supervisor
• Requires attention to detail, a pride in delivering excellent service, organization, and high levels of energy and endurance
• IT background is a plus, but not required
• Must be trainable and willingness to learn and adapt to changes

Working Conditions and/or Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must possess the necessary physical stamina to perform all required delivery functions and be able to operate Xerox and other Print Shop equipment.

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us. INCO: "C&W Services"