Judicial Services Coordinator

COO - Operations

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that require supervision will be referred to a Probation Officer). The position shall obtain all information regarding new probation and community service cases placed under Division of Community Supervision' authority. This entails interviewing offenders, entering data into OPUS/CSAS/ICOTS and assigning offenders for supervision, determining if the offender requires interpreter services, identifying if the offender requires accommodations under the ADA, providing reporting instructions to the offender, and processing intrastate and interstate transfer cases out of court. The position involves the interviewing, placement, monitoring and reporting of compliance status of offenders who have been ordered to perform community service. The Judicial Service Coordinator recruits, trains, and maintains regular contact with recipient agencies to ensure appropriateness of agencies in accordance with Department policy and General Statute. This position must work as a member of a team in a variety of activities to include court intake which may require travel within District to assist as needed.

The JSC shall have extensive knowledge of Structured Sentencing and how it applies to Community Supervision and knowledge of the Community Service Work Program.

The JSC shall exhibit a working knowledge of local and regional community resources to address the placement of monitored offenders to government and nonprofit agencies in the community.

The JSC must be able to communicate effectively, both orally and in writing, with the Judiciary, offenders and the general public to ensure thorough and appropriate collection, analysis and utilization of data to interpret Division guidelines, policies and procedures.

The JSC shall behave in a professional manner at all times as they hold a highly visible position within Community Supervision, and their actions will reflect upon the entire Division. The position is frequently in court and will associate with Judges, Attorneys, District Attorneys, Clerk of Court, Law Enforcement, etc. and establish and sustain effective working relationships.

The JSC is responsible for planning their daily work operations, setting priorities, scheduling, and establishing deadlines for the caseload; must possess exceptional time management and organizational skills and must be able to work under stressful situations. Experience in this area must be listed within your application or prior job duties.

Bachelor's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution; or an equivalent combination of training and experience.

Associate's degree in criminal justice, human services, psychology or related field of study from an appropriately accredited institution and two years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.

High school or General Educational Development (GED) diploma and four years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter: Sharon Gail Cannon

Email: recruiters@dac.nc.gov