Judicial Services Coordinator - Guilford County

COO - Community Supervision

Judicial Services Coordinator (S)

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that require supervision will be referred to a Probation/Parole Officer). The position shall obtain information from criminal offenders regarding new probation and community service cases placed under Community Supervision's authority. This entails: interviewing offenders, entering data into the appropriate software system, assigning offenders for supervision, determining if the offender requires interpreter services, identifying if the offender requires accommodations under the ADA (Americans with Disabilities Act), providing reporting instructions to the offender, and processing intrastate and interstate transfer cases out of court.

This Judicial Services Coordinator position is usually located in or near the courthouse. Position is frequently in court and will associate with judges, lawyers, District Attorneys, Clerk of Court, law enforcement, etc. The position will monitor for compliance offenders sentenced to community service, including placement of both unsupervised and supervised offenders at an agency to perform work hours and may monitor a low-risk - low-needs offender caseload.

Work assignments may include providing technical support to staff within the state court through acceptance, examination and processing of legal documents and providing pre-sentence, pre-parole, post release investigations. The incumbent will perform a variety of administrative tasks including but not limited to preparing documents and tracking status of cases.

Work involves significant contact with members and officials of the judicial system, community agencies, victims, and offenders, serving as the agency's representative in court, the community, and in maintaining public awareness of the community service program.

The Judicial Services Coordinator should have the ability to exhibit a working knowledge of local and regional community resources to address the placement of monitored offenders.

Software programs used include but are not limited to:

• Email
• OPUS
• CSAS
• ICOTS
• FMS
• AOC

Familiarity with any of these programs is a plus.

Must be able to communicate effectively, both orally and in writing.

Must behave in a professional manner at all times as this position holds a highly visible position within Community Supervision.

Must possess exceptional time management and organizational skills and must be able to work under stressful situations.

Must work as a member of a team in a variety of activities to include court intake.

Bachelor's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution; or an equivalent combination of training and experience. Associate's degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution and two years' experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience. High school or General Educational Development (GED) diploma and four years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Sharon Gail Cannon

recruiters@dac.nc.gov