Field Service Power Generation Technician

Field Service Power Generation Technician

We are looking for a talented Field Service Power Generation Technician to join our team specializing in Power Generation in Greensboro, NC. $5000 Sign on Bonus! Field Service Power Generation Technician Level II In this role, you will make an impact in the following ways:

• Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction.
• Engaging with customers in a courteous and professional manner.
• Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
• Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.
• Completing training in line with skill and business requirements.
• Adhere to all relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

Key Responsibilities:

• Engages customers in a courteous and professional manner.
• Anticipates and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
• Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
• Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Competencies:

• Communicates effectively
• Customer focus
• Develops talent
• Manages complexity
• Self-development
• Health and Safety Fundamentals
• Diagnostics Application
• Electronic Service Tool Application
• Engine Systems Interactions
• Power Generation Systems Knowledge
• Product Repair and Maintenance
• Service Documentation
• Technical Escalation
• Values differences

Education, Licenses, Certifications:

• Apprentice Certified Power Generation/ Electrical Technician (Preferred)
• Vocational diploma from relevant technical institution
• Current relevant electrical certification
• Locally valid driving permit

Experience:

• Basic level field service work experience
• Intermediate level knowledge of and/or experience with power generation products
• High Voltage/ Low Voltage experience
• Customer service experience

Qualifications:

• This position does not require a CDL but would be nice to have, a CDL may be required to obtain upon hire, must be 21 years old to obtain CDL.
• This position will require a Med-Card and we will also be required to complete a DMV driving report.
• Order, DOT Physical and DMV Report. CANDIDATE MUST BE 21 YEARS OLD.
• A CDL may be required to obtain upon hire - Federal law requires a CDL holder to be 21 years of age or older.
• A current valid license is required for this role.
• This role requires a 5 year motor vehicle report, free from major violations.
• This role requires applicant to pass a Department of Transportation (DOT) physical.
• 3 years driving experience.
• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use.
• Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age.

Job Service: Technician

Organization: Cummins Inc.

Role Category: On-site with Flexibility

Job Type: Technician

ReqID: 2422195

Relocation Package: Yes

100% On-Site: No

Cummins and E-Verify: At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.