Field Service Engineer - Remote Eligible

Field Service Engineer Job

We are seeking a dedicated Field Service Engineer to join our team, responsible for routine and emergency service, advanced troubleshooting, machinery installation, and customer training. This position involves significant travel across North America, the Dominican Republic, and Canada, and requires strong electro-mechanical troubleshooting skills.

Responsibilities:

• Perform routine and emergency service on machinery.
• Conduct advanced troubleshooting and installation of machinery.
• Train customers on machinery use and maintenance.
• Assemble machinery and perform machine assembly work as needed.
• Travel 70-80% throughout North America, Dominican Republic, and Canada.
• Communicate effectively with customers and co-workers.
• Complete service and expense reports and manage administrative tasks.
• Generate new ideas, designs, and methods to improve service.
• Read and interpret electrical and pneumatic schematics.
• Utilize PLC, machine control, and ladder logic experience in troubleshooting.
• Employ advanced troubleshooting techniques, including redesigning machine components and making programming changes.

Essential Skills:

• 3-5 years of experience in electro-mechanical troubleshooting on pneumatics, hydraulic, and servo motor equipment.
• Proven experience in troubleshooting PLCs.
• Strong mechanical experience and decision-making skills.
• Effective communication skills, both written and verbal.
• Proficiency in MS Suite: Outlook, Excel, and Word.
• Ability to perform detailed analysis and employ advanced troubleshooting techniques.

Additional Skills & Qualifications:

• Associate's or Bachelor's degree in Engineering is preferred.
• 3 years of experience in field service work is an asset.
• Experience working with refrigerated processes and equipment is a plus.
• Familiarity with hand tools, mechanical, hydraulics, electrical, pneumatics, and control systems.

Job Type & Location:

This is a Contract to Hire position based out of Charlotte, NC.

Pay and Benefits:

The pay range for this position is $34.00 - $43.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully remote position.

Application Deadline:

This position is anticipated to close on Dec 16, 2025.

About Actalent:

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.