Division Maintenance Operations Support Specialist

Division Maintenance Operations Support Specialist

This position with NCDOT offers full state benefits, competitive salaries, and many career development opportunities. This is an anticipated vacancy. This position is expected to be available on September 1, 2025. The position will serve as the Division Maintenance Operations Support Specialist, responsible for planning, compiling, and preparing contract documents for all resurfacing and preservation projects within the Division. The role requires close coordination with District Engineers, County Maintenance Engineers, and the Division’s Contract Officer to ensure successful project delivery. The position will support field units in the creation and maintaining of the Highway Maintenance Improvement Program (HMIP), Roadway Maintenance Improvement Program (RMIP), and other maintenance and operations programs. Duties include managing and tracking HMIP and RMIP to ensure established goals are met, as well as utilizing MMS, SAP, Microsoft Word, Microsoft Excel, and ArcGIS to support program delivery. The employee will prepare and provide reports to Maintenance Operations Units to assist with planning efforts and will help develop various maintenance contracts to support field operations. This role requires the ability to work with minimal supervision from engineering staff while maintaining positive, professional relationships with internal and external stakeholders. The position also requires the ability to operate a motor vehicle safely. Work may include responding to emergency situations, and assignments may involve nights and weekends. The employee must be able to traverse steep and uneven terrain and will be exposed to high traffic volumes, extreme temperatures, and adverse weather conditions.

Knowledge, Skills and Abilities / Competencies Management prefers applicants with the following:

• Experience planning, compiling, and preparing contract documents with limited supervision.
• Experience collecting and organizing large amounts of data to properly plan, prioritize, track progress, and monitor various projects and programs.
• Experience using Maintenance Management Systems, SAP, Microsoft Word, Microsoft Excel, and ArcGIS.
• Experience establishing an effective working relationship with other employees and contractors.
• Experience in taking notes, collecting field data, and preparing routine reports.

Additional Expectations: Must be able to promote a safe working environment. Proficiency in the use of office equipment such as personal computers, calculators, etc. Ability to read, interpret and explain construction plans, contract provisions, specifications and inspection procedures, and related documents/communications. Must have a thorough knowledge of mathematical functions, including algebra, geometry, and trigonometry.

Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. Associate’s degree in an applicable area of Engineering Technology or Survey Technology from an appropriately accredited institution and seven years of progressive technician experience; or an equivalent combination of education and experience.

For additional information, please contact Sadie Schneider at (336)903-9119. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept "See Attached" or "See Resume" in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.