Customer Service Representative

Customer Service Representative

Position: Customer Service Representative

Pay Rate: $20.40 per hour

Work Schedule:

• Monday – Friday, 11:30 AM – 8:00 PM
• Rotating Saturday shift (9:00 AM – 6:00 PM) every 6–8 weeks
• When scheduled on Saturday, one weekday off (Tuesday, Wednesday, Thursday, or Friday)

Work Location:

• Onsite for the first 90 days (training and performance evaluation period)
• Potential hybrid schedule afterward: 2 days in-office, 3 days remote (based on attendance and performance)

Qualifications:

• Strong communication skills with a professional and empathetic approach
• Basic problem-solving ability and adaptability in fast-paced environments
• Typing speed of at least 35 WPM with accuracy
• Minimum 1 year of experience in a high-volume call center environment

Experience Level:

Entry Level – excellent opportunity for candidates seeking to grow their career in customer service

Job Type & Location:

This is a Contract position based out of Cary, NC.

Pay and Benefits:

The pay range for this position is $20.40 - $20.40/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Cary, NC.

Application Deadline:

This position is anticipated to close on Dec 5, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.