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Customer Service Representative
Develop positive relationships with customers and communicate their needs effectively
Claremont, North Carolina, United States
Entry Level
2 days ago
North Carolina Staffing
A government-affiliated organization providing workforce solutions and staffing services within the state of North Carolina.
1075 Similar Jobs at North Carolina Staffing
Customer Service Representative
Primary Function: To effectively communicate, coordinate and facilitate the core needs for our customer base. Develop and maintain positive relationships with customers and properly communicate their needs to all operations of the company.
Essential Position Responsibilities:
- Communicate effectively to all customers, internal or external.
- Understand and adapt to each customer's mannerisms, behaviors and means of communication.
- Data entry into multiple web based and non-web based systems.
- Other duties as assigned to meet business needs.
Required Skills and Abilities:
- Strong communication and computer skills (Microsoft and Excel proficient)
- Ability to handle multiple tasks.
- Strong problem solving skills.
- Excellent organizational skills.
- Must be a self-starter and able to work independently.
- Ability to work well with others.
Education and Experience:
- High school diploma or equivalent.
- Customer Service experience preferred but not required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Cargo Integrated Logistics, Inc. is an Equal Opportunity Employer.
About North Carolina Staffing
A government-affiliated organization providing workforce solutions and staffing services within the state of North Carolina.