Customer Service Representative

Customer Service Representative

Our client, a leading organization in consumer finance, is seeking a dedicated and motivated Customer Service Representative to join their team. As a Customer Service Representative, you will be an essential part of the customer support department, helping to ensure a positive experience for clients and maintaining high standards of service. The ideal candidate will demonstrate excellent communication skills, a customer-oriented mindset, and a proactive approach to problem-solving, aligning successfully within a dynamic and supportive environment.

Location: Wallace

Pay Range: $15.00

Shift: Monday - Friday 8a-5p

What's the Job?

• Respond to customer inquiries via phone and email in a professional and courteous manner
• Assist customers with account information, billing questions, and payment processing
• Maintain accurate records of customer interactions and transactions
• Identify and resolve customer issues efficiently and effectively
• Collaborate with team members to improve service quality and customer satisfaction

What's Needed?

• Strong verbal and written communication skills
• Ability to handle multiple tasks and prioritize effectively
• Customer-oriented mindset with a positive attitude
• Basic computer skills and familiarity with customer service software
• Previous experience in customer service or related field is a plus

What's in it for me?

• Opportunity to work in a supportive and engaging environment
• Gain valuable experience in the consumer finance industry
• Develop your communication and problem-solving skills
• Be part of a team committed to excellence and customer satisfaction
• Potential for career growth within the organization

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.