Client Services Project Manager

Senior Client Services Analyst

Join our dynamic eCOA US Client Services Team, currently managing 80 active projects, and play a critical role in ensuring delivery quality and client satisfaction. This is an exciting opportunity to grow your career in project management within a fast-paced, collaborative environment.

As a Senior Client Services Analyst, you will maintain and validate project scope, plans, and schedules for moderately complex projects, ensuring adherence to established success metrics and compliance standards. You will manage stakeholder relationships, monitor risks, and drive project completion under broad supervision. This role is essential to supporting our resource plan and forecast, contributing to operational excellence and client success.

Essential Functions:

• Maintain and validate project scope, plans, and schedules for moderately complex projects.
• Monitor risks to program success and inform stakeholders.
• Manage delivery process, scope, and costs for non-complex projects under broad supervision.
• Execute technical project communication plans and manage stakeholder relationships.
• Identify impacts of change, build awareness, and support organizational change initiatives.
• Evaluate project results against success metrics and recommend process improvements.
• Deliver team reporting and guidance metrics.

Qualifications:

• Bachelor's degree in Computer Science or related field, or equivalent experience.
• Minimum of 3 years' experience in a systems development environment.
• Strong technical and commercial awareness.
• Ability to identify business needs and formulate technical proposals.
• Excellent communication skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled