Care Management Extender (peer Support Specialist) DSS Region 2: Wilkes & Cleveland Counties

Care Extender (Peer Support Specialist - CFSP)

Sign-on Bonus - $2,500

Location: This is a field role for Region 2: Wilkes & Cleveland Counties. You must reside in this region.

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. North Carolina residency is required!

Hours: Standard business hours, Monday through Friday.

Travel: Travel within this region may be required. When you are not in the field, you will work virtually from your home.

We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes.

The Care Extender (Peer Support Specialist-CFSP) is responsible for engaging with community partners, providing education, and strengthening relationships. This position plays a crucial role in supporting individuals and families by navigating the CFSP Foster Care program. You will utilize your professional expertise and lived experiences to guide and connect members and caregivers with those who can provide insight and expertise to assist in overcoming challenges.

Primary duties may include, but are not limited to:

• Engage in general outreach, engagement, and follow-up with members and their caregivers and families to support care management efforts.
• Support care managers as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems.
• Coordinate services and appointments, such as wellness reminders and arranging transportation.
• Assist the care manager in assessing and addressing unmet health-related need

For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are:

• Requires a HS diploma or equivalent and a minimum 2 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

• Lived experience that provides valuable insights into navigating similar challenges is a must!
• Peer Support Certification is preferred.
• Excellent skills in maintaining professionalism and effective communication when interacting with individuals, providers, and stakeholders.
• Skilled in articulating ideas clearly and concisely, both verbally and in writing.
• Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families.
• Strong capacity to collaborate effectively within a team environment and follow guidance from the Care Manager and the Care Management department.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, and local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.