Service MRO Tactical Sourcing Lead (remote)

Service MRO Tactical Sourcing Lead

The Buyer – Data Center MRO will be responsible for sourcing and procuring maintenance, repair, and operational (MRO) components required to support field service, installation, and repair activities for a leading data center OEM. This role ensures critical spare and replacement parts are available and delivered on time to field locations and service teams. The Buyer will identify and secure both common and hard-to-find components, maintain supplier relationships, and support uptime and service continuity across data center operations.

Key Responsibilities

• Procurement & Sourcing
• Source, quote, and purchase MRO components, repair parts, consumables, and service materials for data center equipment.
• Identify alternate sources and negotiate pricing, delivery, and terms to ensure cost-effective and reliable supply.
• Proactively locate hard-to-find or obsolete components through OEM, aftermarket, and broker channels.
• Logistics & Delivery Coordination
• Ensure parts are shipped, tracked, and delivered to field sites or service centers on time to prevent downtime.
• Coordinate with service managers, field technicians, and logistics teams to confirm parts availability and expected arrival dates.
• Manage expedited shipments and emergency repair orders with a focus on responsiveness and communication.
• Supplier & Inventory Management
• Maintain accurate supplier records, price lists, and preferred vendor databases.
• Partner with suppliers to ensure product quality, documentation, and compliance with OEM specifications.
• Support inventory accuracy by tracking purchase orders, receipts, and stock levels for critical spares.
• Continuous Improvement & Process Discipline
• Assist in standardizing MRO procurement processes, preferred supplier lists, and stocking strategies.
• Analyze spend, lead times, and vendor performance to identify cost reduction and efficiency opportunities.
• Participate in continuous improvement initiatives to strengthen sourcing agility and service reliability.

Qualifications

• Education: Bachelor's degree in Supply Chain Management, Business, or related field preferred; equivalent experience considered.
• Experience: 3–5 years of procurement experience, preferably in MRO, field service, HVAC, or data center environment.
• Proven ability to source components across electrical, mechanical, and controls categories.
• Experience with ERP/MRP systems and supplier portals.
• Skills & Competencies: Strong negotiation, communication, and supplier relationship management skills.
• Highly organized with excellent attention to detail and ability to manage multiple priorities.
• Capable of working in a fast-paced environment supporting urgent service needs.
• Proficiency with Excel, reporting tools, and ERP (e.g., Epicor, SAP, Oracle, or NetSuite).
• Understanding of data center mechanical/electrical systems a plus (e.g., pumps, fans, coils, sensors, motors, valves).

Key Attributes

• Customer-service mindset focused on uptime and responsiveness
• Resourceful "hunter" mentality for locating and expediting critical parts
• Strong sense of ownership, urgency, and accountability
• Excellent follow-through and communication with field and supplier stakeholders