Ford Sales Manager

Ford Sales Manager

Job Category: Sales

Location: Cerritos, CA (On site) | Type: Full Time | Salary Range: $72,000 - $140,000

As a Sales Manager at Norm Reeves Ford, you play a key role in leading the sales team and delivering an outstanding guest experience. This position focuses on training, coaching, and developing top-performing Sales Associates while driving strong results. It's a great opportunity for an energetic, proactive leader to grow their career with us!

Supervisory Duties:

• Hires, trains, supervises, and monitors the performance of the new- and used-vehicle department managers.
• Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
• The Sales Manager will promote the company's core values and have the ability to positively influence the team's success.

Essential Duties:

• Oversee all activities occurring in the vehicle showroom
• Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
• Set sales goals, track progress, and lead team to achieve and exceed those quotas
• Respond to customer complaints and ensure highest level of customer satisfaction
• Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review
• Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system.

What You'll Need:

• Proven track record with automotive retail sales
• Ability to analyze situations and make win-win business decisions
• Honesty, empathy, and exceptional communication skills
• Strong organization, closing ability, and follow-up skills

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance
• 401k Matching and FSA
• Tuition Reimbursement
• Paid Time Off (accrues)
• Supplemental Insurance (Hospital, Accident, Critical Illness)
• Discounts on Vehicles, Services, and Parts

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.