Manager, Parks, Arenas And Marina Operations (PFT) (NU 31.25)

Manager, Parks, Arenas and Marina Operations

The Manager oversees Parks and Sports Fields, Community Halls, Trails, Forestry, Cemeteries, Marinas, Arena Operations and Parks Administration.

The Manager is responsible for overseeing the capital construction, daily operations and general maintenance of all municipal recreational facilities, parks, open spaces, sports fields, trails, forests, community centres, playgrounds, cemeteries and marinas.

Position Description:

• Lead staff ensuring informed practices are utilized in providing efficient, effective, and quality services.
• Provide direction, advice and guidance to the supervisory staff who are responsible for the delivery of day-to-day operations
• Manage a staff complement of union and non-union staff
• Foster a learning environment to assist staff in reaching their full potential. Develop policies, procedures, rules and regulations for the department in accordance with evidence-based standards
• Assess staffing needs, participate in the recruitment process, and prepare recommendations concerning selection of staff
• Build and support employee commitment to a high level of performance in all areas of customer service, employee safety and delivery of individual goals and objectives
• Plan and organize Supervisor's workloads and their assignments; review progress and direct changes as needed
• Actively maintain a positive workplace by communicating with staff; regular visits to county facilities; supporting staff in performing their duties; and effectively addressing workplace challenges
• Provide approved levels and standards of service through effective management of human, physical, information and financial resources of the department.
• Direct and manage the daily and long-term operations of various parks, sports fields, recreational facilities, forestry, marinas and cemeteries
• Oversees the administration of the Forest Strategy including urban/rural trees, woodlots and associated bylaws
• Provide Supervisors with an operational plan to follow for the year and a method to accurately record progress and achievements
• Oversee the maintenance of horticultural installations and displays, planting areas, weeding and general maintenance of shrub beds throughout the county
• Oversee the Fire Safety Plans for all recreational facilities
• Oversee service maintenance contracts such as grass cutting, portable toilets, beach cleaning, goose management, and aquatic vegetation control
• Oversee service contracts for concession stands, vending machines, Live Barn for arenas and ball diamonds, sports fields, and marinas
• Ensure that the level of service and bylaws required for the operation of all recreational facilities, parks, cemeteries, marinas, sports fields and forests are maintained
• To determine the operating and capital planning needs and to manage the annual operating and capital budget, making recommendations regarding workloads and employee resources.
• Prepare and present reports to Council for approval of budgets, new initiatives, new regulations, work improvement programs or capital upgrades
• Collaborate with cross-functional teams to support park, sports fields, forestry, cemeteries, and arena/marina operations improvement initiatives, including infrastructure upgrades and landscape enhancements
• Assess vision and objectives of the department and conduct research to evaluate the ability of the department to meet internal and external stakeholders needs
• Acts as project manager responsible for capital projects.
• Prepares tender, quotations and implementation strategies for parks, cemeteries and marina capital projects
• Evaluate issues and prepares estimates for parks, cemeteries and marina repairs and capital improvement projects
• Support the monitoring of regular maintenance inspection programs
• Direct the development, implementation and enforcement of internal safety policies, rules and regulations and ensure that they are communicated to departmental staff
• Required to take an active role in Norfolk County's Health and Safety program including participation on the committee as the department's management representative
• Representative on the Norfolk County Security Review
• Oversee the execution of department support for Norfolk County sponsored presentations and civic events, along with services-in-kind requests for community and special events and/or temporary road closures etc.
• Other duties as assigned