✨ About The Role
- The Medical Support Executive will manage the WhatsApp service related to the Care Companion Program.
- Responsibilities include responding to patient queries and translating questions from regional languages to English.
- The role involves documenting conversations and maintaining up-to-date reports on the Remote engagement service.
- The candidate will conduct follow-up calls with families both pre and post discharge.
- Surveys may be conducted as needed to gather feedback and improve services.
âš¡ Requirements
- The ideal candidate will have a background in nursing, specifically a BSC or GNM qualification.
- Candidates should possess strong communication skills, particularly in regional languages such as Odia, Hindi, or Tamil, as well as English.
- Familiarity with technology, including the use of Android phones and online platforms, is essential for this role.
- A compassionate and patient-centered approach is crucial, as the role involves direct interaction with families and caregivers.
- Previous clinical experience, while not mandatory, is preferred and will be beneficial in understanding patient needs.