As a Lead Operations Consultant, you will play a key role in shaping and optimizing OSS solutions within the telecommunications industry. Leveraging your expertise in OSS processes, network architecture, and industry frameworks, you will analyze client needs, design and implement solutions, and drive operational excellence.
You will collaborate with cross-functional teams to ensure seamless project delivery, staying ahead of emerging trends in automation and cloud-native technologies. Your role also includes developing technical documentation, providing ongoing client support, and contributing to strategic decisions that enhance products, processes, and services.
You will collaborate with Portfolio teams to develop and market new 'cutting-edge' Consulting offers to address ambitions and painpoints of leading operators around the globe. As a lead consultant it is expected that you will provide mentorship to other consultants in the practice.