Customer Service Representative - VT Campus (start Date October 14, 2025)

Customer Service Representative - VT Campus

Job Category: Operations

Requisition Number: CUSTO004158

Posted: September 5, 2025

Full-Time

Hybrid

Rate: $22 USD per hour

Location: Vermont Campus, One National Life Dr, Montpelier, VT 05604, USA

Description

Customer Service Representative at National Life Group

Starting rate is $22/hr. with additional pay for relevant skills and experience. After training this position allows for a hybrid work schedule with four days onsite (Monday thru Thursday) in our Vermont office.

The Opportunity to Make a Difference

We will train you to work directly with our customers across America to ensure they have a positive experience in understanding their life and annuity policies with National Life Group. You will empower customers by providing information, help to solve important issues, and collaborate with the team to reach our full potential and achieve results. Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.

The shift we are hiring for is 8-4:45 Monday-Friday. Alternative shifts are available as well, based on business need.

Successful Candidates We're Seeking

• Associate's degree or higher preferred
• You have 2+ years of professional work experience interacting with customers
• You are passionate about working for a company with a cause-driven culture
• You are able to successfully pass a background check that may include fingerprinting

The Skills to Succeed

• You are great with people
• You enjoy delighting customers with exceptional service
• You are an excellent communicator, with strong listening skills
• You have solid computer and math skills
• You are strong with solving problems and working in a collaborative environment
• You are great at multi-tasking in a fast paced environment and are computer savvy (web searches, MS Office and Mainframes)
• You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change

What You'll Find at National Life Group

• Competitive pay (Starting rate is $22/hr with additional pay for relevant skills and experience) with quarterly bonus opportunities (based on performance) and outstanding health, wellness and insurance benefits
• Genuine opportunities for growth and career advancement
• Over $5K in annual tuition reimbursement, including full tuition sponsorship for completing your undergraduate and graduate degrees with University Arizona World Campus
• Paid time off and holidays
• 40 hours of community service hours annually
• A culture committed to inclusion and diversity

National Life Group

1 National Life Dr

Montpelier, VT 05604

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.