Team Lead - Media Operations

Team Lead - Media Operations

Designation: Team Lead - Media Operations

Location: BKC, Mumbai (In office)

Working shift: 24/7 (Morning/Evening/Night)

About Nivoda:

Nivoda is a global B2B diamond and gemstone marketplace, providing jewellery retailers with access to competitive, high-quality diamond supplies. Recognised for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimising inventory risks and optimising the supply chain.

Key Responsibilities:

1. Ensure high security standards are maintained throughout the shift
2. Ensure SOP's are followed by the team
3. Attendance management
4. Daily tallying and auditing of stones received and stored in safe
5. Take ownership of the entire photography and videography process of precious stones and ensure thorough stock check at the end of each shift
6. Managing the day-to-day activities of the team.
7. Motivating the team to achieve organisational goals.
8. Developing and implementing a timeline to achieve targets.
9. Delegating tasks to team members.
10. Conducting training of team members to maximise their potential.
11. Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
12. Conducting monthly performance reviews.
13. Contributing to the growth of the company through a successful team.
14. Creating a pleasant working environment that inspires the team.

Required Skills & Experience:

• Minimum 2 years of Team handling experience
• Transparent & honest approach- as he/she will be dealing with stones
• Speaks good English, written and verbal
• MS Office and reporting skills
• Ability to multitask efficiently with multiple counterparts
• Attention to detail
• Humble, honest, trustworthy
• Shows respect & appreciation for every person
• Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn

Perks & Benefits:

• Opportunity to shape and optimise operations in a growing, fast-paced company
• Significant responsibility and influence on process improvements and quality standards
• Collaborative, dynamic work environment with growth potential
• Unlimited leave
• Statutory benefits like PF & Gratuity etc.
• Great company culture and international working environment.