Provide technical support in regards to daily operational activities for Trade Marketing programs
Work closely with cross-functional teams to plan, develop and implement trade marketing initiatives, rewards and loyalty programs; champion loyalty experience customer journey and to optimize engagement by identifying the shipper segments and deeply understand their needs through design thinking, testing, data analytics and business intelligence and utilise insights to penetrate, engage and grow the segments
Monitor, analyse and evaluate trade marketing performance and assist supervisor to develop plans for areas of improvement
Reconcile redemption and fulfilment of rewards to shippers
Coordinate with cross-functional personnel (Sales, CSM, Regional team, Procurement, Finance etc)
Support in other activities as directed by supervisor
Good data processing skills
Flexibility in terms of work timing
Good communication skills
Problem-Solving and analytical skills
Good business acumen to succeed in this role
Team player
Required language(s): Bahasa Malaysia, English