Servicenow Developer - Remote Eligible

ServiceNow Developer

As a ServiceNow developer, you will manage development responsibilities supporting ServiceNow software solutions. You will be responsible for requirements, design, development, and configuration life cycle management of the ServiceNow platform. You will provide consultation on best practices for support, including ticketing, disaster recovery, license management, digital certificates and keys and support maintenance of the User Accounts, CMDB, Service Catalog, alerts, integrations, and related modules across all ServiceNow environments.

An understanding of DoD and government security standards and policies are needed to ensure all deployed changes are highly secure and available.

Qualifications:

• 7+ years of systems/application development experience working in an enterprise environment.
• Experience with modern programming languages Java, Ruby, and or Python
• 5+ years' experience in ServiceNow and the Now Platform - ITSM, App Engine and/or Integration Hub

• ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment.
• Ability to work with stakeholders to define requirements
• Must be able to design, discuss, and document system strategies for platforms, applications, and networks
• Experience writing both unit and end-to-end automated tests.
• Proficient with Jira and GitHub
• ServiceNow Certification (Certified Application Developer)

Typical Duties/Abilities:

• Develop, Maintain and expand a set of custom-developed ServiceNow applications utilizing the Now Platform
• Develop front and back-end components connected to a blended technology stack and also focus on interconnecting these ServiceNow functions into legacy systems
• Rapidly deliver both lightweight back-end services and front-end public-facing web stack.
• Diagnose and troubleshoot production application issues.
• Promote and drive innovation in technologies, processes, and tools.
• Work with Product Owners and Scrum Teams in requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
• Use unit and integration testing to ensure systems is defect free.
• Interface with internal and Government management personnel.
• Responsible for supporting the design, development, and continuous improvement of enterprise Service Management solutions in ServiceNow.
• Collaborate with the existing external ServiceNow team following industry standards with day to day activities and development projects.
• Work with the ServiceNow development team to propose solutions based business needs and strategies

Soft Skills:

• Experience working with Agile methodologies (Scrum, Lean Startup, XP) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts)
• Strong communication and collaboration skills with a track record of taking solution ownership.
• Communication skills key! Demonstrate an ability to effectively communicate with leadership and key stakeholders.
• Ability to articulate design and configuration choices and bring about consensus.

Education/Certifications:

• BS degree in Information Technology or another related technical discipline.

**MUST BE A US CITIZEN AND BE ABLE TO COMPLETE THE GOVERNMENT'S BACKGROUND INVESTIGATION**