Operations Coach - Nike, Birkenhead Point

Operations Coach (Manager)

The future of Nike has never looked better. Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all. In order to stay at the top of our game, we're looking for an Operations Coach (Manager) who can help provide the kind of above-and-beyond service that inspires Nike fans for life!

Crucial to the effective running of the department, you will be focused on profit and loss control, customer satisfaction and shrinkage results by overseeing operational aspects. You will drive and inspire a service culture and create an in-store culture that brings the Nike brand to life.

Reporting in to our Assistant Head Coach - Operations you will:

• Ensure payroll compliance, create rosters and zone charts, and adhere to cash management standards
• Assist the store to achieve financial objectives
• Lead, coach, drive and inspire the Operations team
• Drive operational excellence including Facilities Management, HR and Loss Prevention programs, and managing break room communications

What you bring:

• A passion for the NIKE brand
• General retail experience
• Team leadership experience
• Outstanding communication skills
• Solid organization skills
• Proficiency in MS Office products and Retail business systems

What's in it for you?

• At Nike we believe in human potential. We will invest in you as a Leader and focus on your development
• Competitive salary and generous product discounts
• Full uniform provided twice per year
• Access to special release product
• Birthday leave
• Wellbeing program and tools

The successful candidate will work a rotating roster and must be available to work weekends, evenings and holidays as needed.

No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete* in the world. If you're passionate about retail, come on this journey with us and show your true potential.