Coordinator - Patient Services - Lower Manhattan Hospital - Part Time - Days
New York-Presbyterian Hospital
Patient Services Coordinator – Day Shift – Lower Manhattan Hospital
Best in Care and Caring: Make It Possible
NewYork-Presbyterian is a premier destination for talented health care administrators. With patients and physicians from around the globe, ours is a fast-paced, high-performance culture located across two Ivy League teaching hospital campuses: NewYork-Presbyterian/Columbia University Medical Center and New York-Presbyterian/Cornell University Medical Center.
In this role, you'll serve as first response, identifying significant events and recommending positive solutions while proactively mitigating potential liability and safety issues for NYP Lower Manhattan Hospital. You will be a key liaison and mediator, providing a centralized and consistent patient resource and grievance mechanism to ensure the patients' rights are recognized. This is a high-visibility position that demands tremendous interpersonal communications and public relations skills, as you'll also at times be working with several departments across the organization to ensure the best quality of care for patients and their families. Provide preemptive support and join a dedicated team that lives the mission of putting patients first.
This role requires working 2–3 days per week.
Preferred Criteria
- Bilingual English/Spanish
- Previous experience with patient advocacy, patient experience or hospitality
- Excellent communication and conflict resolution skills.
Required Criteria
- Bachelor's Degree from a recognized college or university
- Five years of previous experience
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.
NYP will not reimburse for travel expenses.
Salary Range: $66,300-$89,000/Annual