Service Coordinator - homecare

Service Coordinator

The Service Coordinator is a member of the support staff team with the responsibility to ensure accurate and complete scheduling of patient care. This position is from 0600-1500 Tuesday-Saturday MT. (some weekends maybe required) Looking for candidates with 2 years of healthcare related scheduling.

Essential Functions:

• Maintains and updates the master schedule to ensure seven-day staffing coverage.
• Coordinates and communicates schedule changes with clinicians and clients promptly.
• Completes and distributes finalized schedules within established timelines.
• Schedules services using cost-effective practices and appropriate internal resources.
• Minimizes clinician overtime and travel through efficient scheduling.
• Documents and routes client inquiries, complaints, and scheduling issues appropriately and in a timely manner.
• Communicates clearly and positively with clients, clinicians, and coworkers about scheduling and staffing.
• Notifies case managers or supervisors of any staffing concerns or unresolved issues.

Skills:

• Organizational skills
• Communication skills
• Problem-solving skills
• Attention to detail
• Time management skills

Required Qualifications:

• Basic computer skills
• Excellent interpersonal relations
• Excellent communication skills
• Ability to exercise courtesy
• Ability to exercise tact
• Ability to exercise sensitivity with team members
• Ability to exercise sensitivity with customers
• Detail oriented
• Ability to work a flexible work schedule
• Ability to prioritize tasks
• Ability to multi-task

Preferred Qualifications:

• Scheduling experience
• Homecare experience

Physical Requirements:

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location: Home Services - Salt Lake City

Work City: South Jordan

Work State: Utah

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.39 - $24.99

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.