Service Coordinator

Service Coordinator

We're seeking a detail-oriented and customer-focused Service Coordinator to join our team. This position is responsible for responding to customer inquiries, quoting and ordering parts, scheduling service appointments, and ensuring timely, accurate communication to create a positive customer experience. The ideal candidate is organized, proactive, and able to problem-solve efficiently in a fast-paced environment. Key duties include identifying warranty coverage, coordinating with service technicians, maintaining detailed records, and providing excellent phone and email support. Candidates should have a high school diploma, 1–3 years of related experience, strong computer and communication skills, and the ability to multitask while maintaining professionalism. Bilingual (English/Spanish) skills are a plus. This job will start at 30 hours a week, with the potential to become full time. Requirements include proven experience in administrative assistance or coordination roles, familiarity with home health operations or similar service-oriented environments, strong proficiency in managing calendars and scheduling systems, excellent communication skills, both verbal and written, ability to handle inbound calls professionally and efficiently, detail-oriented with strong organizational and multitasking abilities, proficiency in using office software and tools for administrative tasks, and the ability to adapt quickly and work effectively in a dynamic environment.