Operations Rep/sr. Operations Rep

Operations Representative

This position will be open to internal and external applicants and will close on Wednesday, September 10, 2025. Pay for the Operations Rep position is in the range of $42,400 to $53,000 and pay for the Sr. Operations Rep position is in the range of $48,000 to $60,000 and is dependent upon skills, experience and education of the successful candidate. The successful candidate must live within 30 minutes of the Silver City Service Center.

About This Opportunity

If you're seeking an opportunity to join a company that can offer you a long-term career, opportunities for learning and development, and a competitive compensation package, consider joining New Mexico Gas Company! Begin your career in the utilities industry by joining our Operations team as an Operations Rep. This position will provide you the opportunity to learn and perform a wide range of operations duties, from meter-reading to customer service functions.

Primary Duties and Responsibilities

This list does not reflect the job duties in their entirety.

• Performs line-locating requests
• Performs customer service functions, including cashiering and answering customer inquiries
• Performs limited field service work, including connects, disconnects, and leak investigation following qualifications
• Performs meter-reading activities, mapping, and drafting duties
• Performs leak survey functions, including annual transmission and distribution system surveys, public building inspections and line-locating requests
• Performs storekeeping and warehousing duties including document and report processing, receiving, and issuing supplies, and posting receipts and issues
• Investigates requests and prepares measurement and cost estimate data for work orders through contact with customers, contractors, government officials, and field inspection

Senior Level Includes - Entry Level Duties Plus Additional Responsibilities

Successful Candidate Must Have

• A high school diploma or GED
• Must maintain a valid driver's license with an acceptable driving record
• Operations Rep: 0-3 years of related experience
• Senior Operations Rep: 3 years of experience and a Journeyman Gas Fitter's License (JGL)

Working Conditions

Field, warehouse, and/or office environment. May be required to work overtime and/or on-call and handle emergency response as needed. May be required to work at various job sites, out of town, and/or remote locations. Regularly required to stand and/or walk to 2/3 of the time. Manual dexterity needed with the ability to stoop, kneel, crouch, crawl, and bend. Must frequently lift and/or move up to 80 pounds.

Nearest Major Market: Las Cruces

Job Segment: Customer Service Representative, Electrical, Warehouse, Customer Service, Engineering, Entry Level, Manufacturing, Operations