Specialized SALES Ii - security

Security Sales Specialist

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Security Sales Specialist is responsible for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

The main responsibilities include:

• Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date management (automated date setting, and AI driven ECDs). Use cases span service delivery, enterprise field, and enterprise repair.
• Maintains collaborative relationships with key departments in the Company to align strategies and coordinate tactics cross-functionally within NA Operations.
• Develops and manages relationships with acquired and/or existing customers to attain additional business and retain existing revenue.
• Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
• Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite.
• Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.

What we look for in a candidate includes:

• Experience in Security Sales and/or Information Technology 6+ years of relevant job experience with similar essential duties
• Driver's license may be required
• Ability to travel as necessary
• Attention to detail with good organizational capabilities and ability to prioritize with good time management skills
• Experience in strategic, technical, and business communications application sales
• Strong communication skills and proficiency in selling to the close
• MBA or related graduate degree preferred
• Business/financial background is helpful
• Experience in consultative sales techniques and account planning

Compensation: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $119,900 - $159,863 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $125,906 - $167,864 in these states: CO HI MI MN NC NH NV OR RI $131,891 - $175,854 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.