Software Engineer Lead

Software Engineering Lead

At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose. HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION At Ensono, we are redefining managed services through our Envision Operating System—a software-first platform where AI, automation, and human expertise deliver predictive, zero-touch operations. Our intelligence comes from AI models and data pipelines, but it's our Software Engineering team that turns that intelligence into enterprise-grade products. As the Software Engineering Lead, you'll guide the design and delivery of the applications, APIs, and user experiences that make EnvisionOS real. You'll balance hands-on coding with technical leadership, ensuring that software solutions are scalable, secure, and seamlessly integrated with platforms like ServiceNow, Snowflake, and our AI/ML pipelines. This role is not about keeping the lights on—it's about building the software foundation for the next era of managed services. You'll mentor engineers, define standards, and ensure every line of code contributes to our mission of shifting from reactive support to predictive, autonomous operations. If you're a builder-leader who thrives on both writing code and setting direction for high-impact teams, this is your opportunity to help shape the core platform that will transform how enterprises run.

What You Will Do:

• Leadership & Mentorship – Lead a team of Software Engineers, providing technical guidance, code reviews, and career development.
• Architect Scalable Systems – Define and enforce best practices for designing enterprise-grade, reliable applications that span mainframe, distributed, and cloud environments.
• API & Integration Strategy – Oversee the development of secure, scalable APIs that connect EnvisionOS with ServiceNow, Snowflake, and other platforms.
• Productization of AI/ML – Work closely with Data Scientists and ML Engineers to embed intelligence into software solutions that operators can use in real time.
• Cross-Functional Collaboration – Partner with Ops, Finance, Procurement, and business leaders to ensure software aligns with measurable business outcomes.
• Delivery Excellence – Drive agile execution, ensuring projects are delivered on time, within budget, and with high reliability.

What You Will Need:

• Proven leadership experience guiding software engineering teams in enterprise environments.
• Strong coding skills in Python (must-have), with additional expertise in additional languages (Javascript, C, C++, Go, etc) is beneficial.
• Deep experience designing and delivering APIs and integrations (REST, GraphQL) at scale.
• Familiarity with Snowflake, ServiceNow, and enterprise IT operations ecosystems.
• Hands-on experience with Kubernetes, Docker, and CI/CD pipelines.
• Background in building mission-critical, high-availability applications.
• Strong understanding of software architecture, design patterns, and security practices.

Mindset & Values:

• Get Stuff Done – You drive execution without sacrificing quality.
• Builder & Leader – You code alongside your team while setting the bar for excellence.
• Business Impact Focused – You care about real outcomes: faster incident resolution, lower costs, higher uptime.
• Mentor & Multiplier – You grow the skills of those around you, lifting the entire team.
• Vision-Aligned – You see software not as tools, but as the core enabler of Ensono's AI-first transformation.

Success Looks Like:

• A high-performing SWE team delivering reliable, scalable applications that operators trust daily.
• APIs that seamlessly integrate AI insights into ServiceNow and EnvisionOS workflows.
• Clear architectural direction and standards that accelerate delivery across teams.
• Business outcomes achieved at scale: reduced downtime, cost optimization, and higher client satisfaction.

Why Ensono?

Ensono is a place where we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things. We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.

Benefits include:

• Unlimited Paid Day Off (PDO) Plan
• Two robust health plan options through Blue Cross Blue Shield
• 401(k) with a generous company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Depending on location, ability to take advantage of fitness centers
• Wellness program
• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $102,000 to $148,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.