Sales Operation Assistant Admin Manager
Sales Operations Assistant Admin Manager
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you're ready to pursue your fullest potential, we want to get to know you! Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary: We are seeking a Sales Operations Assistant Admin Manager who leads with a strong commitment to team support, embraces leadership opportunities, and is passionate about developing and empowering their team. This role is responsible for leading a team of administrative professionals, including managing lead distribution within the sales organization. The ideal candidate will contribute to team success while maintaining an enterprise-wide perspective and applying strategic, critical thinking to business decisions. Success in this role requires strong alignment with our sales strategy and a deep commitment to Vail Resorts' vision, mission, and strategic priorities. We are looking for a dynamic, proactive leader who demonstrates agility, adaptability, and a collaborative mindset.
Job Specifications: + Outlet: Corporate - Hybrid/Remote + Starting Wage: $56,485 - $64,000 + Sales Incentive Plan. Actual pay will be adjusted based on experience. + Employment Type: Year Round + Shift Type: Full Time + Minimum Age: At least 18 years of age + Housing Availability: No
Job Responsibilities: + Lead and develop a productive team of admins, fostering talent and performance in a fast-paced environment. + Promote a collaborative, inclusive team environment while championing leadership and innovation across the enterprise. + Provide exceptional service to internal and external stakeholders with a strong emphasis on professionalism and responsiveness. + Support the Admin Manager with Opex and Sales Enterprise budgets, including the micropool, ensuring financial accuracy and strategic allocation of resources. + Maintain critical sales systems and provide ongoing training and support to ensure effective use of tools and best practices. + Organize and maintain files, folders, and resources for the entire sales organization for streamlined access and accuracy. + Create and manage resources for the lead catch team, adapting to changing conditions and business needs. + Establish and maintain Standard Operating Procedures (SOPs) through critical thinking and problem-solving. + Conduct regular quality assurance checks and maintain high standards of data integrity. + Prioritize and manage multiple high-impact projects simultaneously, while confidently de-prioritizing lower-value tasks. + Oversee centralized project support for the enterprise-wide Group & Travel Partner Sales organization. + Execute administrative functions including turnovers, DocuSigns, RPOS numbers, comp tickets and rooms, and processing group deposits. + Draft and distribute resort-wide communications such as updates, memos, site alerts, and internal event information. + Actively participate in weekly team and cross-departmental meetings. + Take on additional duties and projects as assigned to support the broader Sales Enterprise goals
Job Qualifications: + College degree preferred (considered an asset but not required) + Minimum of 2 years of relevant experience or equivalent education, including demonstrated leadership experience. + Previous office/administrative or sales/conference/event planning experience preferred + Exceptional organizational, administrative, and communication skills, with meticulous attention to detail in both verbal and written forms + Creative, big-picture thinker with innovative problem-solving ability + Ability to work independently and make sound decisions + Collaborative and empathetic team player with strong interpersonal skills, proven ability to build productive partnerships, influence diverse stakeholders, and perform effectively under pressure in fast-paced environments + Demonstrates professionalism, confidentiality, and good judgment + Committed to fostering an inclusive environment and valuing diverse perspectives. + Experience with the following systems preferred: o Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), SharePoint, and Smartsheet o Delphi FDC / Salesforce o Vail Resorts business systems (e.g., Success Factors, Peoplesoft, IT Support Centre) + Proficient in both spoken and written English + Demonstrated alignment with core values: serve others, do right, drive value, do good, be safe + Required to complete a satisfactory criminal record check + Company-use computer provided (note: additional screens not included) + Optional phone plan available (at employee's cost)
Job Benefits: + Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons + MORE employee discounts on lodging, food, gear, and mountain shuttles + 401(k) Retirement Plan + Employee Assistance Program + Excellent training and professional development Full Time roles are eligible for the above, plus: + Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) + Free ski passes for dependents + Critical Illness and Accident plans