Registered Nurse (RN) - General Ambulatory Services, Remote, Days - Remote Eligible

Remote Registered Nurse (RN) – Nurse Triage System

The RN – Nurse Triage provides high-quality, patient-centered care through telephone triage and clinical assessment. This role is 100% hands-on, responsible for assessing patient symptoms, determining the appropriate level of care, providing education, and ensuring timely communication with providers. The ideal candidate has strong triage, Med-Surg, and Primary Care experience, is proficient with Epic EMR, and thrives in an independent remote environment.

Key Responsibilities

• Perform telephone triage using established protocols and sound nursing judgment.
• Assess symptoms, prioritize patient needs, and determine appropriate care or follow-up.
• Provide patient education, guidance, and reassurance as appropriate.
• Accurately document all patient encounters in Epic EMR in real time.
• Escalate urgent or emergent situations per clinic and organizational policies.
• Communicate effectively with on-call providers, clinic teams, and patients to ensure continuity of care.
• Contribute to a culture of safety, quality, and patient satisfaction within the triage team.

Qualifications Required

• Active, unrestricted RN license (multi-state compact required).
• Minimum 2-3 years of clinical experience with a strong background in triage, Med-Surg, and/or Primary Care.
• Proficiency in Epic EMR and remote communication systems.
• Excellent assessment, critical thinking, and decision-making skills.
• Strong communication, documentation, and time management abilities.
• Self-motivated and comfortable working independently in a remote environment.

Preferred

• Associates degree required; BSN preferred.
• Previous experience in remote triage, nurse advice lines, or outpatient/clinic settings.

Schedule & Work Environment

Days (8am - 5pm EST); hours vary based on operational needs. 100% remote position — requires reliable internet and a secure, HIPAA-compliant workspace. Eligible candidates will reside in one of the following states: Arizona, Colorado, Connecticut, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, New Hampshire, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington.