Yankee Candle - Retail Sales Associate - Burlington, MA

Yankee Candle – Retail Sales Associate - Burlington, MA

Execute the following roles and responsibilities to deliver an exceptional guest experience and drive sales growth.

Responsibilities:

Guest Experience:

• Contribute to creating a welcoming store environment focused on delivering an exceptional guest experience.
• Understand guest needs through product knowledge and make emotional connections.
• Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty.
• Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
• Assist in maintaining store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.

Team Experience:

• Support the Store Manager in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Foster a positive work environment through teamwork and effective communication.

Operational Experience:

• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently strive to achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications:

• High School completion or equivalent GED.
• Proven experience in a retail environment (1+ years preferred).
• Strong communication and interpersonal abilities.
• Must be able to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.