Sr Associate, Service Ops Support

Sr. Associate, Service Ops Support

The Las Vegas office of Otis Elevator Company is searching for a highly motivated Sr. Associate, Service Ops Support to ensure efficiency, cost containment, and customer satisfaction in a very established market.

Job Responsibilities:

• Support service managers as needed
• Managing the scheduling of maintenance and contractual requirements
• Coordinating and follow up on state safety testing requirements
• Safety support (monthly minutes, accident filing)
• Managing Material and Labor cost to meet monthly targets including vacation tracking
• Track and report performance to estimate on elevator repairs
• Manage customer billing including tracking sales/margin and assist in inventory review and clean/up
• Reporting (print and distribute as needed)
• Purchasing (enter/open PO's; error status and accrual clean up; resolve vendor issues)
• iPhone Application system data management
• Warehouse (organization, audits, inventory, shipping)

Education/Qualifications:

• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software- word, excel, power point, and outlook
• Candidates must have excellent communication skills and able to work in a highly team-oriented and dynamic environment
• Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must
• High school education or equivalent

The salary range for this role is $70,000-$80,000. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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