Servicenow Administrator/developer Journeyman

ServiceNow Administrator/Developer Journeyman

GovCIO is currently hiring a ServiceNow Administrator/Developer Journeyman to support our US Coast Guard program. This position will be fully remote. The role involves guiding ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. The candidate will also contribute ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. They should be capable of working independently as well as collaboratively with remote teams and clients. Key responsibilities include designing and developing queries, reports, and dashboards; designing and configuring ServiceNow modules and forms; administering ServiceNow applications, including updating security and workflow configurations; designing and developing scoped applications as well as a service portal; and providing additional support based on subject matter expertise.

Required qualifications include a bachelor's degree with 12+ years (or commensurate experience) and a minimum of 8 years of overall IT experience. The candidate must have at least 6+ years of experience as a ServiceNow developer in various roles, thorough knowledge of the ServiceNow System, and experience with JavaScript, HTML, CSS, Jelly, HTTP, XML. They should also have experience in REST, SOAP services, etc, and an understanding of ITIL and/or ITIL Certified. Strong communication skills (written and verbal) and a customer-centric attitude are essential. ServiceNow Administrator Certification is required, and an active Secret clearance is required.

Preferred skills and experience include a BS Computer Science, ITIL Foundation Certification, ServiceNow Developer Certifications, and ServiceNow Certified Implementation Specialist.

Company Overview: GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things for our customers, our culture, and our ability to attract other great people. Are you ready to be a transformer?

What You Can Expect: During the interview process, candidates will have a virtual video interview conducted via video with the hiring manager and/or team. The camera must be on, and a valid photo ID must be presented during each interview. During the hiring process, there will be enhanced biometrics ID verification screening and a background check, including criminal history (past 7 years), verification of your highest level of education, and verification of your employment history (past 7 years), based on information provided in your application.

Employee Perks: At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP), Corporate Discounts, Learning & Development platform, Training, Education and Certification Assistance, Referral Bonus Program, Internal Mobility Program, Pet Insurance, and a Flexible Work Environment. Available to full-time employees.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range: The posted pay range reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, the employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range: USD $130,000.00 - USD $140,000.00 /Yr.