Production Software Engineer II

Oracle Health Production Software Engineer

Come and join us! Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health & Analytics. This team will focus on product development and product strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an energetic and creative environment. We are unencumbered and will need your contribution to make it a world-class engineering center with a focus on excellence.

As a Production Software Engineer for Oracle Health, your role is to provide client-facing technical investigation and issue resolution for your assigned software products. You will be responsible for analyzing client-reported technical issues within a large, mature code base in collaboration with other Production Software Engineers, our aligned Technical Solution Analyst team, IP development engineers, the Product Management team, and client stakeholders.

The ideal candidate has experience troubleshooting and debugging software applications in Java or C#, is comfortable navigating Linux servers through the command line, and has basic familiarity with SQL databases. Experience using Eclipse, Microsoft Visual Studio and Splunk is strongly preferred, especially in the context of client-facing technical support.

Required Qualifications/Skills:

Must have the ability to obtain and maintain federal security clearance necessary for this role, which requires being a US citizen.

• Bachelor of Science degree in Computer Science, Computer Engineering, Software Engineering, Computer Information Systems, Information Systems, Information Technology or related field, or equivalent, relevant work experience
• 1-8 years of professional experience programming or troubleshooting Java code (or equivalent such as C++ or C#)
• Databases, data models, and schema (ex: Oracle MySQL)
• Linux OS via command line
• Analyze software design and code flows
• Access code and track changes through Github
• Investigate and troubleshoot applications and services in JAVA and SQL Databases by reviewing log files
• Test workflows in client and internal domains
• Compare functionality between code levels, check configuration settings and review source code to determine the cause and resolution of reported issues
• Resolve high-priority and high-impact issues during on-call rotations (24x7 support for critical incidents)
• Participate in Problem Management discussions with IP counterparts

Preferred Skills:

Cloud troubleshooting or developing experience

Familiar with other Object Oriented Programming

Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $29.86 to $67.88 per hour; from: $62,100 to $141,200 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion; Short term disability and long term disability; Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child); Health care and dependent care Flexible Spending Accounts; Pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays; Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave; Adoption assistance; Employee Stock Purchase Plan; Financial planning and group legal; Voluntary benefits including auto, homeowner and pet insurance.

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC2

About Us: As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process.