Peer Support Specialist

Peer Support Specialist

Join us for the Healthcare Career Fair on Wednesday, March 4, 2026 from 11:00 am to 2:00 pm at the Reno Town Mall, 4001 S. Virginia St., Reno, NV 89502.

POSITION: Peer Support Specialist

SCHEDULE: Part Time - Night Shift

LOCATION: Reno, Nevada, USA

SALARY: Will discuss with applicant

SUMMARY: Peer Support Specialist plays a blended role, peer support specialist and mental health tech. Providing administrative support and direct client care in behavioral health settings. Responsibilities include delivering peer support services grounded in lived experience, offering emotional support, empowerment, and guidance to individuals facing mental health and/or substance use challenges. Utilizing lived experience and a recovery journey this employee offers empathy, encouragement, support and practical assistance to empower individuals on a path to recovery. This position operates within collaborative team environment working closely with behavioral health professionals and community resources.

In addition to duties listed above, this role includes performing all patient registration and reception functions with accuracy and professionalism. Duties involve collecting and verifying demographic, insurance, and financial information; confirming eligibility and benefits; obtaining required pre-authorizations or notifications from payers; and accurately documenting all information into the electronic health record. The MHT/Peer ensures that all intake paperwork and consent forms are completed and signed in accordance with regulatory and organizational policies. By facilitating timely, respectful, and thorough registration and verification processes, the incumbent supports smooth access to care and helps ensure appropriate reimbursement for services rendered.

Minimum/Preferred Requirements

Education: Must have working-level knowledge of the English language, including reading, writing, and speaking English. High school diploma or equivalent required.

Experience: Prior behavioral health or healthcare experience required. Above average computer skills and experience with EPIC is strongly preferred. Preferred experience in a hospital, clinic or social service agency working with adults who have mental health and/or addiction issues.

Certifications: Ability to obtain and maintain a State of Nevada Peer Recovery and Support Specialists (PRSS) Certification within one (1) year of hire. Ability to obtain and maintain RENOWN provided AVADE certification for crisis prevention intervention within 60 days of hire (excludes department 515316) Ability to obtain and maintain BLS certification by the American Heart Association (AHA) standards required within 30 days of hire.

Job Responsibilities/Duties

The ideal candidate will have a strong commitment to promoting mental health and wellness, as well as excellent communication and interpersonal skills. Administrative and Registration Duties Perform accurate registration, insurance verification, and demographic data collection. Ensure appropriate payer identification and sequence; obtain necessary authorizations. Explain and obtain signatures for clinical and financial consent forms. Maintain confidentiality in compliance with HIPAA and Joint Commission standards. Document all required information accurately and in a timely manner. The incumbent is responsible for ordering entry and reception functions and assists in completing departmental tasks.