IT Service Technician

IT Service Technician

Oversee the site, projects, and performance of technicians. Monitoring and performing ongoing maintenance on servers and network equipment. Running hardware diagnostics and replacing failing parts in a timely manner. This would include but not limited to; CPUs, HDDs, DIMMs, SSDs, Fans, Power Supply's, Fiber Optics, and Chassis'. Monitoring all network processes to ensure the smooth flow of data across the network. Upgrading internal system components, including CPUs, memory, hard drives, and network cables. Supporting both new deployment or new builds, and live site/production requests. Supporting cabinet installation and decommission as needed. Documenting processes and logging status updates within ticketing systems. Managing the return merchandize authorization process on failed equipment with the OEM. Maintaining inventory systems, providing timely updates on inventory levels, and performing quarterly cycle counts. Performing quality assurance audits to ensure cabling work meets standards. Respond to operational escalations and emergencies. Attend design and build review meetings.

Skills and qualifications include 5+ years of data center operations experience. Industry certification such as CompTIA Server+, CompTIA Network+, or CCNA is preferred. Experience with Unix/Linux command line is preferred. In-depth knowledge of data center environments and technologies. Extensive experience in installing, monitoring, and maintaining data center equipment. Experience working within various ticketing systems. Strong written and verbal communication skills. Capable of working with minimal supervision. Prior experience in the installation of standard cabling technologies and rack infrastructure including but not limited to seismic bracing, infrastructure aesthetics, and effective troubleshooting. Understanding of cabling and telecommunications standards including IEEE/ANSI/TIA/EIA (strongly preferred).

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.