Inside Sales Representative

Inside Sales Representative

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement.

Reports to: Inside Sales Manager

Minimum Qualifications

Competencies:

• Communication Proficiency
• Customer/Vendor Focus
• Personal Effectiveness/Credibility
• Technical Capacity
• Teamwork
• Detail-oriented
• Flexibility

Working Conditions:

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Supervisory Responsibilities: No

Essential Job Functions

Provides outstanding customer service to all current and potential customers, mainly via telephone and internet

Writes orders with accuracy and in accordance to all sales policies and procedures

Maintain current customer base

Meet established monthly sales goals

Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities

Communicate process improvement ideas

Timely follow-up on all customer orders, quotes, and materials

Maintains up-to-date awareness with new and existing products and services

CED is an Equal Opportunity Employer - Disability | Veteran