Field Service Engineer

Field Service Engineer

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow. We truly have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive. Create a better tomorrow with us!

The Field Service Engineer performs emergency repairs, warranty service, startup and commissioning support of electrical power distribution and control equipment. You will make impact with the following responsibilities:

• Correcting and logging resolution of client identified warranty and quality control issues.
• Provide operation and installation training.
• Providing technical support for field startup pretesting using typical electrical test equipment and program uploading, firmware update installation and operational operation testing of GUI PLC and Relay devices.
• Provide mechanical system repairs and modifications.
• Supporting administrative and planning meetings with clients and contribute to performance improvement.
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.

You'll win us over by having the following qualifications:

Basic Qualifications:

• 5 plus years of experience in diverse field service and/or industrial or construction engineering technical support.
• 3 plus years of experience in 600V rated electrical power experience with most types of switchgear.
• Must be eligible to work in the US without sponsorship now or in the future.

Preferred Qualifications:

• Reading schematics and blueprints for power control, automation, and customer technical support.
• Proficient in dealing with client interactions and completing projects on time and within budget guidelines.
• Excellent customer service, time management and follow-up skills.
• Work effectively with internal and external customers and peers to resolve client issues.
• Valid driver's license and record that meets company requirements.
• Ability to work flexible hours, weekends, holidays, and night work as required.
• Demonstrated ability to manage multiple priorities.
• Must be availability for out-of-town work.
• Must carry a cell phone and be on call 24 hours a day, 7 days a week.
• Must have willingness to learn and accept feedback.
• Must have mindset of continuous improvement.
• Must be self-directed and very committed to customer satisfaction.
• Must be able to operate all types of test equipment.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $73,500 - $126,000. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.