PagerDuty, Inc. is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is looking for a Director of Product Management, AIOps, to lead the charge in building the industry's best event orchestration and automation platform. Our mission: reimagine how applications can operate reliably and autonomously at scale. Events flow into PagerDuty from production systems, developer tooling, and customer service platforms enabling autonomous event intelligence. Using machine learning and event-driven automation, AIOps will automatically detect, triage, and diagnose anomalies and mobilize specialized agents to remediate and SREs and developers only when they need assistance. In this high-impact role, you'll own the vision, roadmap and delivery of our rapidly evolving AIOps product—developing the next generation of intelligent event management and a seamless integration ecosystem. You'll shape how PagerDuty Operations Cloud, the leader in digital operations management, delivers automatic detection, diagnosis, remediation and learning across digital environments of the world's leading brands. This is a unique opportunity for a strategic, hands-on leader who thrives at the intersection of vision, execution, and team leadership. You'll report directly to the SVP of Product Management to set our strategic direction with peers leading Incident Management and AI & Automation product areas. To succeed, you'll inspire a high-performing team to deliver exceptional value to our customers—and drive growth for PagerDuty. This role is targeting candidates currently located on the East Coast (EST time zone).
Key Responsibilities
Basic Qualifications
Preferred Qualifications
The base salary range for this position is $180,000 - $304,000. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Candidates must reside in an eligible location, which vary by role.
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include:
PagerDuty, Inc. is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram.
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is committed