Director OF Facilities Services

Director Of Facilities Services

ESFM is the corporate facilities management (FM) division of Compass Group USA. ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Working as a Director of Facilities Services, you are responsible for planning staff work schedules, organizing facility maintenance related work orders, and vendor management oversight to ensure daily plant operations in a data center environment.

Key Responsibilities

• Serves as the single point of contact for the client overseeing custodial, dining, pest control, landscaping, snow removal, and handyman activities, etc. across the campus
• Reviews and evaluates existing programs, services, policies and procedures as continuous improvement
• Monitors flow and quality of work to assure timely completion of workload and adherence to facility's standards and regulations. Using computerized programs for ongoing facilities maintenance, construction projects, financial management, and dining experiences
• Prepares and manages departmental budgets, including identification and execution of out of scope ad hoc maintenance opportunities
• Manages and ensures regulatory compliance with the State Health Department, OSHA, EPA, DEP, ADA, UST, and other regulatory agencies
• Provides guidance, training and motivation to custodial, dining staff, and select vendor partners to realize operational excellence benchmarks
• Successfully provides effective client rapport for a positive client experience
• Monitors work performance and prepare performance evaluations for personnel
• Available on call during off hours, weekends, and holidays as needed

Preferred Qualifications

• Bachelor's degree in Mechanical Engineering, Business Management, or equivalent related experience preferred
• Minimum of 5 years facility maintenance experience at Director, Coordinator or Assistant Director level is preferred
• Experience in new data center maintenance projects in an evolving construction environment preferred
• Must have supervisor level knowledge of custodial cleaning and facilities maintenance vendor management experience

Associates at ESFM are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.