Data Center Operations Technician

Data Center Operations Technician

Our client is a leading data center colocation provider delivering mission-critical infrastructure to enterprise customers. They are committed to operational excellence, uptime, and delivering best-in-class support across power, cooling, and physical infrastructure systems.

Position Overview

We are seeking a Data Center Operations Technician to join the team responsible for monitoring and maintaining critical power, cooling, and environmental systems. This NOC-style role focuses on ensuring continuous availability and reliability across the facility's infrastructure. The ideal candidate thrives in a fast-paced, 24/7 operations environment and has a strong understanding of data center facilities.

Key Responsibilities

• Monitor data center power, cooling, and environmental systems via DCIM/BMS tools.
• Respond to alarms and incidents, escalating issues as needed.
• Perform routine inspections and documentation of critical systems.
• Coordinate with engineering, facilities, and IT teams for maintenance and troubleshooting.
• Maintain shift logs, reports, and operational documentation.
• Follow standard operating procedures and safety protocols to ensure uptime and compliance.

Required Qualifications

• 1–3 years of experience in data center operations, critical facilities, or industrial building management.
• Familiarity with UPS systems, CRAC/CRAH units, chillers, generators, and PDUs.
• Experience with DCIM or Building Management Systems (BMS).
• Strong troubleshooting and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to work in a 24/7 shift environment, including nights, weekends, and holidays as required.

Preferred Qualifications

• Certifications such as Data Center Technician (DCT), Uptime Institute Accredited Tier Technician, or equivalent.
• Electrical or mechanical background, technical diploma, or associate degree in facilities, HVAC, or electrical systems.
• Experience in a colocation or enterprise data center environment.

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