Client Alignment Executive - Human Services

Client Alignment Executive

Netsmart is hiring a Client Alignment Executive to drive growth and deepen partnerships with our Human Services clients across the Western U.S. This role blends strategic relationship leadership with consultative selling, focused on expanding client adoption, growing solution footprint, and delivering measurable value over time.

You'll partner closely with executive and operational leaders to understand their priorities, align Netsmart's solutions to evolving organizational needs, and lead meaningful discussions around optimization, new capabilities, and future-state planning. Working collaboratively across sales, product, services, and delivery teams, you'll help clients move forward with confidence while strengthening long-term partnerships.

Ideal for professionals who excel in complex, relationship-driven sales environments, understand the Human Services ecosystem, and enjoy growing existing client relationships through trust, insight, and strategic alignment.

Responsibilities

• Accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships in partnership with Client Sales Executives.
• Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities
• Meet with clients to establish alignment plan parameters, build and nurture the relationship and assist in identifying further opportunities
• Develop communication strategies and effectively deploy them to share Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value and foster healthy client relationships
• Lead collaboration across sales, professional services, hosting and operations teams to bring the right resources to the client alignment effort

Qualifications

• Bachelor's degree or equivalent experience
• At least 3 years' sales or account management experience with health care and/or technology services and solutions
• Exceptional written and verbal communication skills
• Effective presentation skills, including presentations in a sales capacity.
• Strong interpersonal skills with outstanding relationship building skills.
• Effectively collaborate and communicate with all levels of management and cross-functional teams.

Expectations

• Up to 75% travel

Preferred

• Health and human services or post acute work experience
• Experience developing, growing and sustaining revenue relationships with clients
• Experience leveraging service-delivery for long-term clients

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.