Customer Service Representative - Andover, MA

Pre-Bend Cad Technician 1

Digitally design orthodontic appliance setups utilizing CAD software in preparation for mechanical wire bending fabrication. Manipulate and adjust digital impressions and intraoral scans to ensure precise, patient-specific appliance designs with varying levels of instruction and supervision.

Essential Functions

• Utilize specialized CAD software to design and mark custom fixed and removable appliance set ups before wire bending including straight labial bows and other simple appliances.
• Prepare and export wire designs for robotic bending systems with high accuracy
• Load and operate robotic bending systems for all appliances, including those designed by higher level technicians
• Perform light manual adjustments and finishing bends after machine bending to meet individual case requirements
• Collaborate with team members and other departments to meet production goals
• Maintain a clean, organized, and safe working environment
• Understand and identify defects in accordance with applicable workmanship standards
• Record production information and track work progress
• Average 25-40 points per day
• Other tasks as assigned

Knowledge, Skills, & Abilities

• Ability to read and interpret job orders, specifications, and small print for assemblies
• Proficiency in CAD design software (e.g. 3Shape, Dental Wings, etc)
• Ability to use hand and semi-automatic tools including but not limited to: pliers, soldering irons, hand drills
• Ability to manipulate wire work with tedious and small parts
• Ability to work with a high level of accuracy and attention to detail to produce quality results and reach daily production goals
• Ability to work independently and as part of a team

Required Experience & Education

• High school diploma or equivalent required, training in dental technology or CAD design preferred
• Previous experience in manufacturing, dental, orthodontic, or medical device production preferred
• 1+ year of experience in CAD design environment, preferably in orthodontic or dental environment
• Basic knowledge of dental anatomy and orthodontic appliances preferred

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.