Supervisor - Central London Flagship 30 Hrs (NEW STORE Opening)

New Flagship Store Wellbeing Hub Supervisor

The Role

We will be opening a new flagship store in Central London and are looking for an experienced and inspiring Wellbeing Hub Supervisor to join the team! Are you an experienced supervisor who is not only passionate about delivering an exceptional customer experience, but also an exceptional experience for their team? We are looking for a Supervisor to join our new London flagship store on 30 hours per week! You'll be responsible for building a NEOM Wellbeing community, delivering unforgettable events for customers, and working on customer outreach, all whilst promoting the learning and development of the team.

As a key member of the retail team, you will support the Store Manager and Assistant Manager across all aspects of the store from stock management and operations to local commercial strategy and clever business planning. You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism always is key.

This role requires someone available to work weekdays and weekends. Late nights and travel to other stores and events may be required.

Why NEOM Wellbeing?

At NEOM Wellbeing, we're more than just a company—we're a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.

We couldn't be NEOM Wellbeing if we didn't look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we've got you covered. Not to mention the NEOM goodies with a monthly product allowance and our great staff discount!

We are on the hunt for someone who lives our Values, is a Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!

What You Will Do

1. Responsible for the day to day running of a standalone store and team alongside the store manager
2. Drive forward sales, KPIs and company objective
3. Complete targets, payroll, rotas, stocktakes, and weekly reports
4. Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
5. Recruit, develop and mentor a team with a focus on training and education
6. Always provide the highest standard of NEOM Customer Experience in store to inspire wellbeing
7. Proactively identify opportunities to contribute to the wellbeing of our people & planet, fundraise for our partnered charity, through in store events and/or brand partnerships
8. Lead and champion our community initiatives providing inspiration and opportunities for volunteering, bettering your stores local community, and ensuring an inclusive environment