Servicenow Developer

ServiceNow Developer

Location: Omaha, NE (5 Days in a Week)

Key Responsibilities

Design, develop, and maintain custom applications and reusable components on the ServiceNow platform using JavaScript (client/server-side), Glide Script, HTML, CSS for Service Portal development.

Direct, hands-on development experience with the ServiceNow Health and Safety or workplace safety Module is must.

Strong knowledge of ITIL, CMDB and ITOM, HRSD and ITAM frameworks and processes.

Strong knowledge of ServiceNow platform capabilities, architecture, and best practices.

Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP Web Services, Integration Hub, and MID Servers, specific knowledge of LDAP/Active Directory integration.

Experience in integrating ServiceNow with various IT systems and tools using MID Server, web services, APIs, etc.

Proactively monitor and tune system performance, optimizing complex queries, reports, and background scripts.

Experience in core platform mechanics including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, UI builder (Configurable workspace), Playbook and Advanced Workflows.

Experience with Source Control (e.g., Git) for collaborative development and using Studio.CI/DC processes.

Experience with Mobile App Builder (MAB), Mobile Studio, Applets, and setting up Offline Mode functionality.

Certifications

ServiceNow Certified Systems Administration (CSA) - Must

ServiceNow Certified Application Developer (CAD) - Preferred

GOOD TO HAVE DATA ANALYTICS (TABLEAU, Snowflake), ITOM MODULES

Define and enforce platform architectural standards, ensuring solutions are scalable, maintainable, and adhere to security best practices. Perform code reviews, technical design reviews, and provide guidance.

Salary and Benefits

The base salary range for this position is $112,325 to $138,246 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The deadline to apply for this position is 11/20/2025.

Location: USA Omaha 222 South 15th Street, Suite 402S

Language Requirements: Time Type: Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.